Hills District Farm Equipment

Establishment and food at 598 Old Northern Road, Dural, NSW 2158, Australia. Here you will find detailed information about Hills District Farm Equipment: address, phone, fax, opening hours, customer reviews, photos, directions and more.

Contact Information

Categories:
Establishment   Food  

Address:
598 Old Northern Road
Dural
NSW 2158
Australia
Get directions

Phone:
+61 2 8989 0400

Website:
hdfe.com.au

Opening hours

Monday 08:00am — 05:00pm
Tuesday 08:00am — 05:00pm
Wednesday 08:00am — 05:00pm
Thursday 08:00am — 05:00pm
Friday 08:00am — 05:00pm
Saturday 08:00am — 02:00pm

Rating

3 /5

Based on 2 reviews

Add review

Photos

Reviews of Hills District Farm Equipment

  •  
    David Ravesteyn Added October 26, 2017
    Quick service and easy to deal with. Strongly recommended.
  •  
    Jing Wang Added September 22, 2017
    A Husqvarna ride-on mower I bought in August 2015. This being the first time I have purchased a ride on mower I went to Hills District Farm Equipment and asked them to give me advice on which machine I should buy. I made it clear that I had 2 acres of land, which was partially hilly, which must be taken into account while they were deciding what to recommend me. That being said the salesman in the shop recommended the Husqvarna 120’c. While enquiring if this was the best possible option for my purposes the salesman assured me that this machine “clearly was the best”. With this in mind I went ahead with my purchase on the condition that the machine that was to be delivered too me was brand new and not the display model. However when the machine was delivered it did not look brand new. My name had been labeled on it despite the whole machine being wrapped up in the box and it appeared to be old and scratched like the used version that was the display model.

    After just 30 minutes of cutting the grass of my property the machine broke down. We were shocked a brand new, $5000 machine had just broken down after its first use right in front of us. Sending the machine back to be repaired we were told that the blade had fallen of the machine but we were not provided with a reason for this defect. In addition the customer service there was terrible. The attitude of the employees there was terrible. We had to wait hours for the man who did the repair for us and when he finally came he was impatient and rude. When we told him that the machine was clearly defective and that we would like a replacement he responded by saying that it was perfectly fine and that we had no right to ask for that. Refusing to listen to us anymore he just left us at the reception and said that he was “busy”.

    I think that it unacceptable that after being ensured that this was the best possible model that I spent $5000 on a defective machine that suffered a breakdown after its first use. After seeking repairs and a replacement I was treated rudely and unprofessionally by the employees in the repair team. Moreover the repair we thought that the machine would now finally run but it kept on breaking down again and again. We had to repair it 4 times in the past year due to the same defect and every time we brought up the fact that it was obviously defective we were brushed of with the simple comment “the machine is perfectly fine”. If this was true, I would like them to explain why this problem keeps occurring again and again but alas they could find no response for me.

    Over the course of this year I was forced to pay out of my pocket to repair this machine despite it stilling having warranty. The 3rd time I sent it back they said the blade had broken and that they had to order another one. I was charged nearly $200 in labor and shipping fees for this and it took nearly a month to come back. The last time I sent it for repair they said “the belt” was broken and that I would need to pay again for it to be fixed. I was fed up of spending even more money on a clearly defective machine so I refused to pay for the repairs because my warranty is still in effect. When I made this known to the repair team the refused to send me back my machine.

Add review

Questions & Answers

1. What is the phone number for Hills District Farm Equipment

The phone number for Hills District Farm Equipment is +61 2 8989 0400.

2. Where is Hills District Farm Equipment located?

Hills District Farm Equipment is located at 598 Old Northern Road Dural, NSW 2158.

3. Is there a primary contact for Hills District Farm Equipment

You can contact Hills District Farm Equipment by phone using number +61 2 8989 0400.

4. What is the web address (URL) for Hills District Farm Equipment

The website for Hills District Farm Equipment is hdfe.com.au.

About hdfe.com.au

Sydney Kubota & JCB dealer | Hills District Machinery
Sydney dealer in Kubota and JCB models. Hills District Farm Machinery - tractors, construction equipment, ride on mowers, power equipment and parts in Dural NSW